{"id":243755,"date":"2025-09-01T10:00:55","date_gmt":"2025-09-01T08:00:55","guid":{"rendered":"https:\/\/telservice.be\/?p=243755"},"modified":"2025-09-01T10:00:56","modified_gmt":"2025-09-01T08:00:56","slug":"visio-conference-technician","status":"publish","type":"post","link":"https:\/\/telservice.be\/en\/visio-conference-technician\/","title":{"rendered":"Visio-Conference Technician"},"content":{"rendered":"\n<p class=\"has-text-align-center\"><strong>As visio-conference technician, you\u2019re responsible for setting up, operating, and maintaining video conferencing systems to ensure smooth virtual meetings and events. You handle technical troubleshooting, support participants, and ensure high-quality audio and video connections throughout the session.<\/strong><\/p>\n\n\n\n<h6 class=\"wp-block-heading has-text-align-center\">JOBDESCRIPTION <\/h6>\n\n\n\n<p>Day to Day and Scope of activities:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Set up systems specifically for events<\/li>\n\n\n\n<li>Operate the videoconference hardware available at the European Parliament<\/li>\n\n\n\n<li>Set up and test mobile devices in coordination with Conference Technicians (for the connections with conference room)<\/li>\n\n\n\n<li>Set up and test the videoconference studio before every planned conference<\/li>\n\n\n\n<li>Assist the studio participants and give them information on the use of the room and practical advice about conducting the session, as well as managing the touchscreen<\/li>\n\n\n\n<li>Program, configure system, upgrade software release and adapt the configuration parameters accordingly with the instructions and at the request of the European Parliament<\/li>\n\n\n\n<li>Organise and run demonstrations of the services provided \u2022 Provide the Team Manager with a good feedback on the work orders status<\/li>\n\n\n\n<li>Handle disruptions linked to the infrastructure or to external factors<\/li>\n\n\n\n<li>Execute the different back up accordingly to the procedures in place<\/li>\n\n\n\n<li>Update the technical documentation (data sheets) and the specialist documentation (operating procedures, etc.)<\/li>\n\n\n\n<li>Perform preventative measures to maintain the systems and corrective measures to restore the systems in optimum condition<\/li>\n\n\n\n<li>Comply with the security and confidentiality policy defined by the European Parliament<\/li>\n\n\n\n<li>Provide the technical interface with the external operators and monitor their SLA<\/li>\n\n\n\n<li>To provide the technical interface with the European Parliament\u2019s other technical services<\/li>\n\n\n\n<li>Test all new software or upgrades following a \u201cMatrix\u201d and report<\/li>\n\n\n\n<li>Test with all Information Offices at least once per month<\/li>\n\n\n\n<li>Management of the multiport application<\/li>\n\n\n\n<li>Inventory of all equipment<\/li>\n\n\n\n<li>Assistance to the parlementary sessions in Strassbourg (after training)<\/li>\n<\/ul>\n\n\n\n<h6 class=\"wp-block-heading has-text-align-center\"><strong>PROFILE<\/strong><\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Education<\/strong>&nbsp;:<ul><li>A2 Degree in Communication\/Telecommunications\/Information Technologies or equivalent professional experienceITIL Certification : ITIL Foundation or Overview Vendor <\/li><\/ul>\n<ul class=\"wp-block-list\">\n<li>Certifications and Commitment: Tandberg\/CISCO certification is a plus<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Experience<\/strong>: \n<ul class=\"wp-block-list\">\n<li>Minimum 5 years of experience in the videoconferencing industry In-depth and recent experience with: Implementation and servicing of corporate videoconferencing systems.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Company training: <\/strong>\n<ul class=\"wp-block-list\">\n<li>Induction training including: \n<ul class=\"wp-block-list\">\n<li>Security procedures<\/li>\n\n\n\n<li>Environmental overview<\/li>\n\n\n\n<li>EP organisation and internal rules<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Soft skills<\/strong>: \n<ul class=\"wp-block-list\">\n<li>Very good communication Skills<\/li>\n\n\n\n<li>Time Management<\/li>\n\n\n\n<li>Customer Service Excellence<\/li>\n\n\n\n<li>Organisational Skills.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Linguistic skills: <\/strong>Excellent knowledge of French and English to the equivalent of the European Commission classification of B2 (speaking\/reading\/writing), other language will be an advantage.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Telecom competencies: <\/strong>\n<ul class=\"wp-block-list\">\n<li>UP-TO DATE KNOWLEDGE OF:\n<ul class=\"wp-block-list\">\n<li>Knowledge of Tandberg\/CISCO videoconference system<\/li>\n\n\n\n<li>Knowledge of LAN\/WAN IP network, H.323, H.320<\/li>\n\n\n\n<li>As Build Documentation<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Additional skills: <\/strong>\n<ul class=\"wp-block-list\">\n<li>Work in an independent, punctual and well-organised way<\/li>\n\n\n\n<li>Assertive, creative and will take initiative when needed<\/li>\n\n\n\n<li>Reliable, honest and have a great sense of responsibility<\/li>\n\n\n\n<li>Ability to work autonomously<\/li>\n\n\n\n<li>Excellence in communication skills (speaking and writing)<\/li>\n\n\n\n<li>Understand basic principles of resource management<\/li>\n\n\n\n<li>Ability to draft and complete technical reporting<\/li>\n\n\n\n<li>Diplomatic, flexible and have a high level of integrity<\/li>\n\n\n\n<li>Ability to work under pressure and prioritise workloads<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>REF. POSTE. 2025-021-T<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As visio-conference technician, you\u2019re responsible for setting up, operating, and maintaining video conferencing systems to ensure smooth virtual meetings and events. <\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[47],"tags":[],"class_list":["post-243755","post","type-post","status-publish","format-standard","hentry","category-jobs-en"],"_links":{"self":[{"href":"https:\/\/telservice.be\/en\/wp-json\/wp\/v2\/posts\/243755","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telservice.be\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telservice.be\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telservice.be\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/telservice.be\/en\/wp-json\/wp\/v2\/comments?post=243755"}],"version-history":[{"count":1,"href":"https:\/\/telservice.be\/en\/wp-json\/wp\/v2\/posts\/243755\/revisions"}],"predecessor-version":[{"id":243757,"href":"https:\/\/telservice.be\/en\/wp-json\/wp\/v2\/posts\/243755\/revisions\/243757"}],"wp:attachment":[{"href":"https:\/\/telservice.be\/en\/wp-json\/wp\/v2\/media?parent=243755"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telservice.be\/en\/wp-json\/wp\/v2\/categories?post=243755"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telservice.be\/en\/wp-json\/wp\/v2\/tags?post=243755"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}